HelpAsk the Wolf!

Hi, I am the Wolf. I’m here to answer your questions.

We know your machine; it’s time you get to know us. I’ve got instant answers to many common questions we get here at Huff-n-Puff. Besides cluing you in to what we do and how we work, I’ve got some free advice to help you extend the life of your machine and keep it running smoothly. Let your inquiring mind absorb the wisdom of an experienced repair wolf!

• Company Questions  

  • What is YOUR story?
  • What types of service do you provide?
  • Do you repair appliances, swing sets or basketball hoops?
  • How can I contact you for service or to ask a question?

• Appointment Questions  

  • Will I need to bring my machine to you?
  • Will I need to wait all day for a technician to arrive?
  • Do you keep parts in stock?
  • What do I need to do before your arrival?

• Machine Questions  

  • Why is my treadmill belt slipping/hesitating?
  • My machine displays an error code. What does it mean?
  • How will I know if my machine is still under warranty?
  • Why is Preventive Maintenance (PM) service necessary?
  • How often should a PM be performed?
  • What maintenance should I perform between PMs?
  • Should I place a mat under my machine?
  • Can I use an extension cord/surge protector?

• Lubrication Questions  

  • What type of lubricant should I use on my machine?
  • Can I lubricate my treadmill with WD-40 or 3 in 1 oil?
  • My manual says Do Not Lubricate. What should I do?
  • What are the benefits of keeping my machine lubricated?
  • Is it possible to over-lubricate my machine?

• Maintenance Questions  

  • How should I generally maintain all my fitness machinery?
  • How should I maintain my treadmill?
  • How should I maintain my elliptical?
  • How should I maintain my upright or recumbent bicycle?
  • How should I maintain my strength machine?

Can’t find your the answer you’re looking for?